Important: Miami HVAC Group is a licensed HVAC
service provider based in Miami-Dade County, Florida. We are
committed to protecting your privacy and personal information.
1. Who We Are
Miami HVAC Group is a licensed and insured HVAC company based in
Miami-Dade County, Florida. We operate the website
miamiplumbinggroup.com. Our business provides residential HVAC
services including AC repair, heating repair, system installation,
and emergency HVAC throughout the Miami metropolitan area.
2. Information We Collect
When you visit our website or contact us by phone, we may collect:
your full name, phone number, email address, service address or
location, details about your HVAC issue, your IP address, browser
type, device information, and the date and time of your visit.
Some information is collected automatically through tracking
technologies including pixels and cookies.
3. How We Collect Information
Phone calls: When you call us, we may collect
your phone number and the details you provide about your HVAC
needs. Website forms: When you voluntarily submit
your contact information through our website.
Website tracking technology: A tracking pixel may
collect information associated with your browser or device profile
from third party data sources. Cookies: Small
data files placed on your device to improve your experience and
track website performance. Google Ads: If you
arrived via a Google advertisement, Google may share certain
interaction data with us.
4. How We Use Your Information
To respond to your HVAC service inquiries and provide estimates;
to dispatch a licensed HVAC technician to your location; to
communicate with you about your service request; to improve our
website and advertising campaigns; to comply with legal
obligations; to send follow-up communications about your service
experience.
5. Sharing Your Information
Our technicians: Your contact and service details
will be shared with our licensed HVAC technicians to provide the
services you request. Service providers: We use
third party tools including Google Ads, analytics platforms and
communication services. Legal authorities: We may
disclose information if required by law.
We do not sell your personal information to third
party marketers or data brokers.
6. Your Rights
Depending on your location you may have rights to: access the
information we hold about you, request correction of inaccurate
information, request deletion of your information, opt out of
marketing communications, and withdraw consent at any time. To
exercise these rights please contact us.
7. Data Retention
We retain your personal information for as long as necessary to
fulfil the purposes described in this policy, or as required by
law. Service inquiry information is typically retained for up to
90 days unless you request earlier deletion or we need to retain
it for warranty or legal purposes.
8. Cookies
Our website uses cookies to improve functionality and track
website performance. By continuing to use our website you consent
to our use of cookies. You can control cookie settings through
your browser at any time. Disabling cookies may affect website
functionality.
9. Google Ads & Third Party Advertising
We use Google Ads to display advertisements to users who have
searched for relevant HVAC services. Google may use cookies and
tracking technologies to serve ads based on your prior visits. You
can opt out of personalised advertising by visiting Google Ad
Settings.
10. GDPR — European Union Visitors
If visiting from the EU/EEA, GDPR may apply.
Legal basis: Consent (when you submit your
contact information), legitimate interests (technical data for
website operation), legal obligation.
Your GDPR rights: Access, rectification, erasure
(right to be forgotten), restrict processing, data portability,
object, withdraw consent. Contact us at
info@miamiplumbinggroup.com. Response within 30 days.
International transfers: Data is processed in the
United States with appropriate safeguards.
Right to complain: You may lodge a complaint with
your local EU supervisory authority.
11. Cookie Consent
In accordance with GDPR and the EU ePrivacy Directive,
non-essential cookies require consent. You may accept all, reject
non-essential, or manage preferences. Categories: Strictly
necessary (required), Analytics (performance), Advertising (Google
Ads), Tracking pixels (lead generation).
12. CCPA — California Residents
California residents have the right to: know what personal
information we collect, request deletion, opt out of sale (we do
not sell to third party marketers), and non-discrimination.
Contact
info@miamiplumbinggroup.com.
13. Children's Privacy
Our website is not directed at individuals under 18. We do not
knowingly collect personal information from children.
14. Security
We take reasonable technical and organisational measures to
protect your personal information. However no internet
transmission is completely secure.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use
after changes constitutes acceptance of the updated policy.
16. Contact Us
Website: miamiplumbinggroup.com |
Phone: +1 (786) 786-1037 |
Email:
info@miamiplumbinggroup.com
| Service area: Miami-Dade County, Florida,
United States
© 2026 Miami HVAC Group. All rights reserved. | Licensed &
insured HVAC services in Miami-Dade County, Florida.
